1. You can exchange the product within 7 days after an order has been delivered. 
  1. We have a reverse pick up facility for most pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up, you will have to self ship the product to us.
  1. Exchange is applicable if any wrong/damaged product is received or the description provided in the website doesn’t matches the product actually received.
  1. Return/Exchange is not applicable in the event of a slight color differentiation.
  1. If you have received a damaged/defective product, send us complete opening video of the product along with the images at connect@custowish.com and we will get back to you. If the video is not present the product cannot be exchanged/returned.
  1. In case there are some more questions, please feel free to write us on connect@custowish.com. Our team will be happy to assist you.